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Home

Why do I have a website...?

I'll tell you why.

Here are my latest stories of customer satisfaction(NOT).

ASUS motherboard crapped out under the three year warranty .

I contacted them they said they would not honor the warranty ,because it is three years from the time of manufacture not purchase.

They told me it was clearly noted on their website. Well, nowhere on the box was that indicated.

This is infuriating, Newegg the reseller is also to blame on this one.

COOLERMASTER Power supply crapped out after a year or so...Lifetime warranty.

I went online to find their homepage and rma section.

While looking all I found were threads saying how bad coolermaster is at replacing defects and not returning emails.

Oh boy I thought... this is gonna be easy.

To Coolermaster's credit I got an email back from them after awhile and they told me U.S. support was going to handle my inquiry .

I started this on March 17 08 and have still not had one person address my replacement seriously.

They also had a survey for me to take on "customer satisfaction" oddly enough...it wouldn't work right and I was never able to complete and submit it. LOL (laugh out loud) 

SEAGATE / Maxtor hard drive crapped still under warranty Seagate wanted to charge me almost thirty dollars to replace their defective product.

A new drive is about 10 dollars more on-line.I decided to do nothing.

First it was rebates that never show up, now everything is just disposable.

It is very hard for me not to flame our Asian friends in TW ,They feel I am helpless to anything to them and they might be right.

 

 

It has gotten to the point where warranty's mean nothing to me.

Sad... Your humble narrator, Ray

 

P.s.Vista Service pack one is out...finally...expect to see support for this dog to increase.

I see drivers for 32bit Vista slowly coming around.

Amd's buggy quad core is out as well,both Vista and Phenom were (way) late to the party.

 


 
Windows 7

Welcome dear readers to the rumor mill .

The latest buzz is Microsoft pushing up the release date of Vista's successor "code named windows seven".

Vista was such a disaster for Microsoft they are skipping over it as fast as possible... Kinda what they did with Windows Me.

Windows seven is built on the Vista code supposedly.

The original release date was 2010, but it has been pushed to 2009.

It was originally code named Vienna or Blackcomb or some say it's part of longhorn or what it was supposed to be .

 

When Ups world ship-shipping software won't run on Vista or fails to support it-that is very telling to me.

When customers demand windows Xp disc's to load on their Vista machines bought from company's like Dell-that also speaks volumes.

Vista is pretty ,but doesn't work very well.It has been known to dump your internet connection(that's a big problem-hello).

Microsoft is also dragging it's feet on the service pack and making critical patches next to impossible to find or download.

They have also been caught doing secret covert updates without your permission ,they feel the can make changes to your registry-that's usually called a virus or spyware.

I'm told their latest update has no description -a mystery update that might disable your computer or apps if they don't like your software license numbers.

I have no proof ,but it wouldn't surprise me.

I just read they pulled the pre service pack release ,because it was disabling users connections.

 

Who is running Microsoft these days... is it some guy from Nigeria?

Who is running their development team?

They need to put down the crack pipe and write some code that works .

They need to stop worrying about people stealing their software,they need to price it fairly,and make it work.

 

Progress?

See ya next time ,Your humble narrator ....Ray  

 


 
Once you go mac, you never look back!

                             Sample Image

Dear Readers,

Pardon my late entry,but your humble narrator has had many life changing events as of late.

I am engaged to a wonderful woman and have started a new life.

I have also started a new computing life as well.

I have bagged Windows as my day to day machine and I am now on the Mac bandwagon- for good I think.

I still use four other Windows machines -three for recording one for art.

My main machine is a Macbook pro Core 2 duo laptop/notebook.

I run bootcamp which allows me to run WinXP pro and Tiger OSX.

Mostly I run it on the Tiger side, but I hope to upgrade to Leopard soon as it looks killer.

I tried running Firefox on the Mac side as a browser,but it seems slow compared to the new Safari

(which is still weak- but getting stronger).

I have had a lot of trouble with Microsoft's Internet explorer 7, 

I have had to uninstall it on some client's machines for dropping/dumping the connection. 

Windows is still king on the web, but it suffers from so much malware that I'm sick to death of cleaning it.

I can put up with Mac's sloggy performance online in favor of less house keeping.

Macs apps are really easy to use and it is a joy to work on a Mac.

The only problem is price,I had to beg borrow and steal to get my Mac.

Thought...thought is what's behind Mac,I feel the main problem with Microsoft and the IBM style PC is they lack thought .

Case in point I loaded the Free Zone alarm on a Vista machine and quickly blue screened it and had trouble uninstalling it-

 finally after a half hour of crying I was able to get into safe mode and uninstall it.

That is lack of thought,@#$%! Microsoft and Zone Alarm for that one!

Also I'm sick to death of the IBM style PCs hardware incompatibilities they are too numerous to mention.

This lack of thought has made my life miserable as a computer repair guy.

I'm ready to push Mac to all my clients, when I'm sure Mac can handle it.

When I look at a Dell computer now all I can see is a cold Russian looking utilitarian box full of problems.

I have an issue now with a Dell Dimension 3000 for a friend- it will not play Dvd audio without choppiness.

I found it's a strange issue many are having with so far- no fix.

There is no Goddamn excuse for that .

This madness is less apparent on a Mac.

 

Food for thought, again glad to be back,

As Bill and Ted said "Be excellent to each other",

It's that time of year...

Merry Christmas and all that jazz!

Love, your humble narrator  

 

 

 

 

 

  


 
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